AI for a wealth management firm: what can an agent take on?

Examples of agents we build for wealth managers

Each agent is custom-built on your own tools; a few examples:

• The meeting prep agent: gathers a client's latest emails, statements and policies and writes the briefing note the day before.
• The onboarding agent: reads a new client's documents, fills in the fact-find in your software and lists what is missing.
• The compliance agent: reviews client files and flags engagement letters, risk profiles or suitability statements that are missing or out of date.
• The meeting notes agent: turns the adviser's notes or voice memo into meeting notes and a first draft of the suitability statement.
• The statements agent: reads the statements and contract notes received from insurers and banks, and files them in each client file.
• The deadlines agent: alerts you before each annual review, each questionnaire due for renewal and each holding commitment coming to an end.
• The operations agent: prepares the file for a fund switch or a partial withdrawal with the documents the insurer asks for, ready to sign.
• The research agent: finds the clients in your book affected by a new tax rule or a fund that is closing.
• The management agent: prepares a view for the partners of the book, upcoming meetings and incomplete compliance files.

Can it prep a client meeting without reopening everything?

Before an annual review or a succession planning meeting, you need the latest emails, the statements and policies received, the tax return and the open items. The agent pulls them together and writes a briefing note in Word, with every point linked to its source document.

The adviser checks each point against its source instead of rereading the whole file. Connected to your calendar, the agent prepares the note on its own the day before each meeting.

Can it keep the fact-find and compliance file up to date?

For investment advice, MiFID II requires a complete fact-find on the client before any recommendation, followed by a written suitability statement explaining why the recommendation fits. For insurance products, the Insurance Distribution Directive (IDD) also requires advice to be documented.

The agent reviews each client's file, flags what is missing or out of date and drafts the reminder:

• Signed client disclosure document and engagement letter.
• Knowledge and experience questionnaire, risk profile, objectives.
• ID documents and the supporting evidence your firm asks for.
• Suitability statements for recent recommendations.

Can it draft meeting notes and the suitability statement?

Notes from a client meeting are usually written in a hurry. The agent turns them into meeting notes and a first draft of the suitability statement in your firm's templates: the client's situation, stated objectives, time horizon, constraints, and the recommendation as the adviser made it.

The adviser can also dictate a voice memo on the way out of the meeting: the agent produces the same documents from it, ready to review and sign.

Can it chase clients and answer their questions?

A missing document, a questionnaire due for renewal, a form the insurer needs for a switch: the agent drafts the follow-up with an exact list of what is needed, and answers to recurring questions. Simple reminders can go out on their own if you choose.

Internally, you ask the way you would ask a colleague who had read everything:

• Which clients have we helped with a business succession?
• Where does this family's gift planning file stand?
• What does the insurer need for a partial withdrawal?

Where does our clients' data go?

A wealth management file holds a client's income, assets and family situation. Your files stay in SharePoint, OneDrive or Dropbox: Saména reads them in read-only mode and keeps no copy.

What Saména retains is encrypted with a key unique to your firm. Processing servers are in France, the database is in the European Union. You choose the model: Claude, models from OpenAI, or Mistral if you prefer a French model. It runs in Europe and keeps none of your data. If your requirements call for it, Saména can be installed on your own infrastructure, and everything can be deleted on request.

Where do we start?

With a half-hour call. We look at how your firm works, from the first meeting to the annual review, with which tools, and pick the first agent to build together.

Our engineers build it on your tools: it is usually running two weeks after the call, in the Saména app and also from Claude, ChatGPT or Copilot. They then stay on to keep it evolving and build the next ones. There is a one-time setup fee, then a monthly subscription; we share the amounts on the call.

Frequently asked

Can the agent connect to our wealth management software?

Yes, that is the point of a custom build: we connect to the tools you already use, wealth management software, email, calendar, SharePoint, OneDrive or Dropbox. We look on the call at how to connect to yours.

Can the agent recommend an investment to a client?

No. The agent gathers documents and drafts paperwork. Product choice, suitability and the advice itself stay with the adviser.

Can a message reach a client without review?

Only if you choose so, for simple messages such as a document reminder. Advice documents and everything else are approved by an adviser before they go out.

Does Saména already work with wealth managers?

Saména currently works with a consulting firm, an environmental engineering consultancy and a network of car repair garages, and each agent is built around the way the company using it works. The first call is there to see what an agent would take over for you.